Frequently Asked Questions

Do you offer returns?
We’re happy to accept returns of unused product with original packaging for store credit within 14 days of delivery. Return shipping costs are customer's responsibility. View our full return policy and instructions here.

 

What's the difference between other kindle cases and your vegan leather kindle cases?
Our designs are printed on vegan leather Kindle cases. Vegan leather looks and feels like real leather but without any of the animal product. Treat your vegan leather case as you would real leather. 

Wearing on the edges with use is normal and gives it that much more of a worn-in vintage feel. We include a satin pouch if you want to keep it extra safe on your adventures and minimize rubbing.

 

How do I know what size Kindle I have?
Go to “Settings” > Tap “Device options” > “Device info” > Device type will tell you which model to order.

 

Are you going to carry more sizes in the future?
Maybe! Contact us here with what size you would like to see us carry.

 

Do you offer wholesale?
Yes! Contact us here and let us know which products you're wanting to carry. Make sure to include your store name/website in the message and we'll get back to you with our wholesale terms!

 

What do I do if my order arrives damaged?
Send pictures and details to contactshopbibliophile@gmail.com along with your order number and we will help you get it sorted.

 

What do I do if I entered the wrong shipping information?
Oh no! Quick, send us an email to contactshopbibliophile@gmail.com with your order number and correct shipping address. If we've already shipped your item, there's nothing we can do.